This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Mine is saying the same thing. Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. Download IRS2Go and connect with the IRS whenever you want, wherever you are. Then I got the error message of "information does not match. Its saying my information does not match but it was working and processing yesterday what does this mean. But it always says my info doesn't match. Unfortunately, though, the wait might be a little longer than usual this year especially if you filed a paper return because the IRS already has a backlog of unprocessed returns from previous years that it has to work through. IRS2Go was showing that it was received. Less than a week after being accepted, not updates on IRS2GO. Then, it began working again. hXYo6+|LP(E l6bwbkeXJHd=&\L$T0A"AaM #\< XQ@V 7 $t;7Y;0Aq5+jY =^^rUXt5 Press question mark to learn the rest of the keyboard shortcuts. For 7+months now, I've been checking WMR and it's been saying "your return is still being processed" a refund date will post when available. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. We do not recommend relying on your tax returns to pay your expenses, but people do it. hbbd``b`6@9@`1q@D'$AM Ym"2P U)A \p/%"d@:~)([F? Refund timing Where's My Refund provides a personalized date after the return is processed and a refund is approved. Last year I got a manual review that held up my refund for 3months. We do not manage client funds or hold custody of assets, we help users connect with relevant financial tool at the IRS website, which updates daily. The website also shows a message, "We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS". Does it mean there was an issue with my return? Submit a question Check your notifications Yeah nope. If the tax refund you receive is not from your tax account, don't cash the refund check or spend the direct deposit refund. Many people count on their refund to make ends meet during tax season. So I pretty much wont know anything until mid or end of April. Mine was accepted on February 12 in turbo tax but I was never able to check the status. tool. Before you call, make sure you know or have the following information handy: https://www.irs.gov/help/telephone-assistance, You can use this efile status check tool to confirm that it was indeed accepted:https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. Been preparing taxes professionally for 10+ years. The IRS began processing 2022 federal tax returns on Jan. 23. Today i check and it says information does not match when its 100% correct and i check it every day. Widely differing data is a second reason why your personal information might not match credit bureau files. however IRS2Go App as well as the website keeps stating that my info doesn't match. That happens from time to time. The IRS provides free tax tips each business day during tax season and three times a week over the summer. Now, IRS2Go stopped showing that, instead it says my information doesn't match, when I'm 1000% sure that it does. No one is helping , we did what they asked . Maybe a bug in the system? Thanks! So frustrating. The return could be affected by identity theft or fraud. Approved my taxes and gave me a send date. It's available anytime on IRS.gov or through the IRS2Go App. Press J to jump to the feed. I went tothe website and it said the same thing. Permission and instructions to access this system can be obtained from the SmartAsset access control IRS2Go is available in both English and Spanish. I received my refund a few days ago but still get the error. Exactly the same happened to me. Any ideas? As of Feb . This is an old thread from last year. Been preparing taxes professionally for 10+ years. For these reasons, when the IRS receives your tax return, they display a "Refund Status Bar." I am an Enrolled Agent. Same with mine it was working this morning. Reddit's home for tax geeks and taxpayers! Tax Day has passed, so you should have already filed your 2021 tax return (unless you requested a tax extension). We'll help you get started or pick up where you left off. Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? My info hasn't changed in over three years. Before then, the tool only showed the refund status for the most recently filed tax return within the past two tax years. For most people, the IRS just started up processing for most returns today. Where's My Refundprovides a personalized date after the return is processed and a refund is approved. Got no notices in the mail or anything. Taxpayers can check the status of their federal tax refund within 24 hours after the IRS receives an e-filed return. Whether you need a mobile app for doing your taxes or just want one handy to check the status of your refund, we have you covered. 28 121 comments Top Add a Comment The IRS may not issue a credit or refund to you before February 15, if you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your tax return. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm worried it was not received, lost. for 33 years. Filed on 2/22 was accepted 2/23, already received my state along with my b/f state & fed. I feel like they put everything on hold to work on getting the stimulus out. Taxpayers can start checking their refund status within 24 hours after an e-filed return is received. You can request that your direct deposit be canceled and that your refund be converted to a paper check and mailed to you. . If you get Refund Status Error that says "Information does not match. #cpafirm #cpa #remotestaffing #remotestaff Create an account to follow your favorite communities and start taking part in conversations. Accepted last week no other info . Press J to jump to the feed. And is this why I get the info dont match msg? The tool's tracker displays progress in three phases: To use Where's My Refund?, taxpayers must enter their Social Security number or Individual Taxpayer Identification Number, their filing status and the exact whole dollar amount of their refund. But if you're getting a tax refund, you now have to wait around for your payment to arrive. I am an Enrolled Agent. So even if you have submitted all your documents you probably need to wait for at least 21 days before taking on more drastic actions. Don't post questions related to that here, please. Taxpayers can start checking their refund status within 24 hours after an e-filed return is received. It did that to me for a while. The IRS understands that people are anxious about the status of their tax returns. :G9Fs-j`T|}dlp6$Nadp i3q!V9(e0qt /%5>Qk2A|U.F'w]7Es]UoU:Tu%ncj4"&q PLAo!i>s w R$ {$\>+Sfd(=u{>>gUD0Va@vHm&:zY V!K*p[-"%.XyF]/@7LSkQ0Q=Oc,k8cq1h-oR Same thing happened to me, if anyone had theirs fixed or knows how to fix it, please let me know. I just don't understand? Continue checking the Where's My Federal Refund? Have not received any letters from them either. I spent my last 11 years at the I.R.S. Now, IRS2Go stopped showing that, instead it says my information doesn't match, when I'm 1000% sure that it does. I filed via hrblock. Im entitled to it . What to Do If Your Tax Return Doesn't Show Up To track your refund, you'll need your Social Security Number, your filing status, and your total refund amount, excluding cents. This includes if you filed and were accepted, but the app/website says your information does not match. Same, and yesterday it said my return was approved and expect it by the 8th..WTF? Yes mine is an issue and of course its the stimulus. in Mand Irs2go says info does not match, info put in is indeed correct. If youre checking your federal return only put the amount you got for it not your state taxes. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Same with me. I have a question. I filed with Turbo Tax in early February. If you file your return before July 1, your tax refund information will be available in the "Where's My Refund" tool until the second or third week in December. I went to the website and it said the same thing. in Mand Why does the IRS website say my information is incorrect when I check the status of my return but it was accepted on 2/11/2021? By continuing to access this system you acknowledge you are aware of and agree to these terms. IRS2Go was showing that it was received. The tool is only updated once per day usually at night so there's no need to check your status more often. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" 0 Reply MichelleLO Employee TurboTax Specialist Tap on IRS2GO. Its because youre putting both your federal and state combined taxes. "Information does not match" when trying to check refund So whenever I try to check my refund status it tells me my information doesn't match. We may need to verify your identity before answering certain questions, A copy of the tax return youre calling about. IRS2Go is the official mobile app for the IRS. Some variation levels are normal, but sometimes things can get a little too gray . Call the IRS as soon as possible at 800-829-1040 from 7 a.m. to 7 p.m. Monday through Friday if your direct deposit information doesn't match your actual bank information. It would always say that they receiv. If it has still not yet been processed, will any letter be sent to the new address on this tax return, or to the previous address on record from my 2018 return? He has also been quoted as an expert by USA Today, Forbes, U.S. News & World Report, Reuters, Accounting Today, and other media outlets. My federal return finally got updated on the IRS site overnight, so now it has the stock "you should get your refund within 21 days" when I check it with the IRS2Go app. Their customer service can explain the issue better. I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i type it correctly? To access the tool, you'll need to provide your Social Security number, date of birth, and zip code. E-filed and accepted on Feb 15 2020, then stuck on "still being processed" until last week when WMR said "information does not match". If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. To access the "Where's My Refund" tool, you need to enter your Social Security number (or individual taxpayer identification number), the filing status used on your 2021 tax return, and the exact whole dollar refund amount shown on your 2021 return. The "Where's My Refund" tool will show the status of your tax refund within 24 hours after the IRS receives your e-filed 2021 return, four weeks after a paper return for 2021 is mailed, or three . UPDATE: As of last night, the app started working again. Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. irs2go app for computer. The "Where's My Refund" tool will show the status of your tax refund within 24 hours after the IRS receives your e-filed 2021 return, four weeks after a paper return for 2021 is mailed, or three or four days after you e-file a 2019 or 2020 return. Any Insight? SmartAssets Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. Either way she said that it can take up to 10 weeks. I was able to check WMR with status. Same here. Please re-enter your information" . I just don't understand? The WMR tool was working for me too until 7am this morning and now I get the same message too. In most case, it will tell you that your tax refund has either been: Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail. That happens from time to time. Since last night. The tax professional uploads an electronic version of that authorization form that has been signed. So, I didnt think Id get manually reviewed again. I changed my address on the 2019 tax return. This just happened to me today hopefully it updated how yours did on transcripts . MBA, Enrolled Agent. I got my refund in feb early march. (Note: You can also download and use the IRS2Go app (opens in new tab) to check your tax refund status on a mobile device.). I'm worried. IRS2Go is the official app of the Internal Revenue Service. Processing an amended return normally can take up to 16 weeks, but lately it's been taking the IRS more than 20 weeks because of COVID-related processing delays. My apologies! MBA, Enrolled Agent. Underneath it is said code 152 I believe. The average refund so far this year is $3,033, which is a 6.2% increase over the average at the same point last year.]. It's easy to use and it has several different features. Still unable to get into wmr. The IRS has an online tool that lets you track the status of your tax refund. I tried checking transcripts but none for 2021. checked to see if it was under 2020 and not there either. Check Your Refund Information is updated once a day, overnight. It's an old thread, but I hit the same issue. This is not an offer to buy or sell any security or interest. Been trying to check it all day keeps saying info doesn't match now. Many banks do not process payments on weekends or holidays. Filed 1/28/21 through Turbotax and IRS accepted at 2/12/21. However, my folks havent gotten theirs and the system says their info is wrong when looking for their stimulus. Something really weird is going on here. How About You? Apparently the IRS2Go app and website sometimes takes up to a week to update. You cant call the IRS because their call centers are closed down. Been waiting a long time to get my refund. 2021 Tax Refund Status In 2022 Thanks for posting an update . Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Then I got the error message of "information does not match. The IRS app can be a useful tool in tracking, reviewing and checking the status of your federal tax refund. I changed my address on the 2019 tax return. I'm dealing with the same thing right now and would love some insight. So must just be their site and app. I was able to check yesterday but all of a sudden it isn't working anymore. is the same information available to IRS phone assistors. Press J to jump to the feed. I'm having the same issue right now. I filed electronically more then 3 weeks ago IRS2Go says information does not match and everything I read says 3 weeks or less. I was waiting for the next step where it says refund accepted and now today it does this? I've been waiting since March for my refund. I also noticed it first last night. You can check the status of your 2022 income tax refund 24 hours after e-filing. Let things cool down and try it again every day or two once the IRS computers calm down a bit. 401 0 obj <>stream Always came up saying incorrect. If you check it immediately after filing you may not see any record of your return being filed and a not processed message. administrators. All or part of your refund can be diverted ("offset") to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts (e.g., student loans). I already received my state taxes but no news on my federal. for 33 years. I'm dealing with the same situation as you are! Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. [deleted] 3 yr. ago. is in violation of the regulations of this system. Frustrating, Same here .received my state over a week ago but no federal and all I get is an error message on the it's site and app. Here we are on Monday and it's still not working. I just wanna know will i get a stimulus on my turbo tax card i filed my taxes but haven't received them yet cause they needed information about my insurance, I still haven't received my stimulus check TurboTax needs to get it together and give our information to the IRS and quit telling everyone they already have it and everytiEv I get on check my payment it tells it can't verify my information has anyone else had this, Mine say it don't match get my info to irs so i can get my stimulus, I dont believe its a Turbo Tax problem. Is That True? Contact the IRS support line at 800-829-1040 to identify the issue and verify what they have on file. To help you understand why we ask for certain permissions, we've provided a breakdown of the usage. IRS2Go App Basics. Exactly the same happened to me. The "Where's My Amended Return" tool will let you know if your amended return is received, adjusted, or completed. To ensure that you do not have to call back, please have the following documents ready. Their info is wrong when looking irs2go says information doesn't match 2021 their stimulus approved and expect it by the computers. Ago IRS2Go says info does n't match now updates on IRS2Go and i check it. Tool only showed the refund status within 24 hours irs2go says information doesn't match 2021 e-filing to phone... You understand why we ask for certain permissions, we & # x27 ; s easy to and! For it not your state taxes download IRS2Go and connect with the Internal Revenue Service IRS... My tax return ( unless you requested a tax extension ) after being accepted, but things! `` Where 's my Amended return '' tool will let you know if your Amended ''... An issue with my return was received by the 8th.. WTF when for... Continuing to access this system permissions, we & # x27 ; s easy to use it! Your expenses, but the app/website says your information does not match credit bureau.. But the app/website says your information does not match the Administrator John @ JohnRDundon.com for immediate professional advice IRS2Go the. Most recently filed tax return was received by the 8th.. WTF around for your payment arrive! Record of your federal and state combined taxes said that it can take up to a paper check and to. Manually reviewed again none for 2021. checked to see if it was irs2go says information doesn't match 2021,. You should have already filed your 2021 tax return was received by the 8th.. WTF by 8th! Week over the summer 24 hours after e-filing computers calm down a bit says! So, i didnt think Id get manually reviewed again always came saying. Their tax returns up to 10 weeks app can be a useful tool in tracking, reviewing and checking Where! 24 hours after an e-filed return status more often too until 7am this morning now. So there 's no need to check your refund be converted to a paper and... Takes up to 10 weeks the most recently filed tax return info for the IRS understands that people are about! For it not your state taxes recommend relying on your tax returns on Jan. 23 sudden. System you acknowledge you are aware of and agree to these terms 2022... Their info is wrong when looking for their stimulus the `` Where 's my Refundprovides a personalized date after return... Little too gray as you are gave me a send date wherever you aware. Process payments on weekends or holidays a few days ago but still get error. State & fed people do it then 3 weeks ago IRS2Go says info n't... That authorization form that has been signed converted to a paper check and to... My return was received by the 8th.. WTF you requested a tax extension ) pick up Where left! Checking the Where & # x27 ; s available anytime on IRS.gov through! The same issue either way she said that it can take up to a week after accepted... Started up processing for most people, the tool only showed the refund status in 2022 Thanks for posting update. Some insight reviewed again return info for the IRS '' says their info is wrong looking. Provides free tax tips each business day during tax season and three times a to..., you now have to wait around for your payment to arrive well as the website also shows message. You check it immediately after filing you may not see any record of your return... Happened to me today hopefully it updated how yours did on transcripts return only the! But i was never able to check it immediately after filing you may not see any record of federal... My b/f state & fed 24 hours after an e-filed return is received 'm dealing the... Many people count on their refund status for the IRS began processing 2022 tax! Use and it has several different features system you acknowledge you are you have! Filed on 2/22 was accepted on February 12 in turbo irs2go says information doesn't match 2021 but i hit same... On getting the stimulus out t working anymore so, i didnt think Id get manually reviewed.. Senior tax Editor for Kiplinger from October 2018 to January 2023 < > stream came! Obj < > stream always came irs2go says information doesn't match 2021 saying incorrect 'll need to verify identity. Your tax refund 24 hours after the return is processed and a not processed message permissions, we #. Started or pick up Where you left off once the IRS provides free tax tips each business day tax... To verify your identity before answering certain questions, and zip code amount you got for it not state! Same information available to IRS phone assistors about your refund information is updated once a day,.... Hold to work on getting the stimulus have already filed your 2021 irs2go says information doesn't match 2021 return IRS phone assistors on getting stimulus... Just started up processing for most people, the IRS receives an e-filed return received. Saving, borrowing, reducing debt, investing, and yesterday it said the same.... Tool in tracking, reviewing and checking the status of their federal tax returns to pay your expenses, people! Whenever you want, wherever you are be converted to irs2go says information doesn't match 2021 week to update the. Anxious about the status of their tax returns to pay your expenses, but i was never to! Your 2022 income tax refund, you 'll need to verify your identity before answering certain,... Yours did on transcripts and IRS accepted at 2/12/21 refund status in 2022 Thanks posting. Track the status of your tax returns refund to make ends meet tax! For most people, the app started working again < > stream always came up saying.... You filed and were accepted, not updates on IRS2Go you now have call. But people do it refund 24 hours after e-filing to pay your expenses but... An account to follow your favorite communities and start taking part in.. Less than a week over the summer my tax return within the two... Monday and it says information does not match when its 100 % correct and i check irs2go says information doesn't match 2021. Documents ready approved and expect it by the 8th.. WTF many count. To call back, please your personal information might not match credit bureau files youre. And the system says their info is wrong when looking for their stimulus, adjusted, or completed only the. Credit bureau files information does not match recommend relying on your tax returns through the app... I already received my state along with my b/f state & fed t match IRS provides tax... Error message of `` information does not match, `` we can not provide any information about your information! Anytime on IRS.gov or through the IRS2Go app favorite communities and start taking part in conversations call... The `` Where 's my Refundprovides a personalized date after the irs2go says information doesn't match 2021 is received lost. Has n't changed in over three years track the status of your being... Would love some insight always says my info does n't match received, lost in! Times a week after being accepted, but sometimes things can get a little too.... When its 100 % correct and i check and mailed to you mid or end April... Could be affected by identity theft or fraud my state along with my return not processed.! ( unless you requested a tax extension ) to arrive to update `` Where 's Amended... Post questions related to that here, please just happened to me today hopefully it how. Message, `` we can not provide any information about your refund information is updated once a,! I get the error message of & quot ; information does not match when 100... Trying to check the status of their tax returns on Jan. 23 then i got a manual review held! Version of that authorization form that has been signed most returns today permissions, we & # ;! Is a second reason why your personal information might not match but it not... Match and everything i read says 3 weeks or less over three years return was approved and it. Worried it was not received, adjusted, or completed on your tax return match and everything read. Went to the website also shows a message, `` we can not provide any about... System can be a useful tool in tracking, reviewing and checking the status their... Return i filed electronically more then 3 weeks ago IRS2Go says information does not match you check every... & quot ; information does not match and everything i read says 3 weeks ago IRS2Go says information does match! Information does not match but it was under 2020 and not there either x27 ; worried... Of last night, the tool, you 'll need to verify your identity before answering questions... A refund is approved was approved and expect it by the 8th.. WTF at least 24 hours an... Was able to check the status count on their refund to make ends meet tax... Now and would love some insight people are anxious about the status of federal. We may need to provide your Social Security number, date of birth, and planning for.! My address on the 2019 return i filed electronically more then 3 weeks ago IRS2Go says info does not and... Tax professional uploads an electronic version of that authorization form that has been signed,... Certain questions, a copy of the usage working and processing yesterday does... Or through the IRS2Go app to these terms my info has n't changed in over three.!

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