They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I've had 2 sales on Mercari and both were purchased by scammers. New to mercari love the community already. I'm not sure what else I can do. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Are we going to loose out on a $100+ and have to refund this guy? Internet was a no go.I am at the Post Office to see whats up. **However, I was never given my payment. Ah, ok. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I really feel this could be a scam. If mercari does put a hold on anything will it be after the rating time limit express? It still says the package is being shipped because it said it was via FedEx. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do My husband and I are relatively new to this scene. I insured the package at full value. Im almost sure too that the right person received it or else I probably would have received a message. The title says it all. The title says it all. Please contact me back after you talk to your local USPS". Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Option 1. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Thats scary and awful. Some buyers do claim this as a scam, but this is truly not always the case. Thanks . New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I checked the buyer ratings before shipping and they had good ratings - things looked good. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. If the item in question was purchased for less than $10, consider giving the buyer a full refund. As long as the tracking shows delivered to the same zip code, you are in the clear. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. This buyer does more selling than buying from looking at their reviews. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. But it appears as if everything is in order now. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Buyer claims they did not receive the package. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. I would personally be a bit annoyed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). 2. Cookie Notice Michelle Wilson - November 8, 2021. Their customer service does not help sellers. I contacted the seller and they insisted I wait a few days. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Checked everywhere and there was no delivery. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Mercari is not as "buyer friendly" as eBay. It will take longer to get paid, but Mercari will eventually have to release your funds. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Payments are processed on the site, preventing fraud or scamming . 1. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. thanks. The main thing is using scare tactics to get the buyer to say I found the package or something like that. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Your IP: To keep you safe, we ask that all transactions take place in the app. Not happy. This happens sometimes, it gets marked delivered a day or so before. I contacted Mercari multiple times, nothing got put on hold. Never have I had a buyer complain, they respond with a thank you and a quick rating. You can email the site owner to let them know you were blocked. The third arrived a few days after the window closed). Is this a scam? However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Any advice is greatly appreciated. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Very likely to be actually delivered today and will update in tracking. The seller received an automatic rating and payment and I have still been without my iPad. I ordered an iPad through Mercari and the seller offered free shipping. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Press question mark to learn the rest of the keyboard shortcuts. The good news is that eventually you will be paid out either way. Date: September 24, 2021 08:21AM I personally use eBay but my husband has been experimenting with Mercari. The buyer got paid after three days and I was still charged. Wait 48 hours. Buyers are aware of having three days to rate, so I prefer to be left alone. Update: the buyer informed me today that the package arrived. If you shipped the item yourself, please contact your carrier to check the delivery status. 5 Common Mercari Scams & How To Avoid Them. It will take longer to get paid, but Mercari will eventually have to release your funds. Click to reveal Privacy Policy. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. 178.62.122.70 Please ensure you are following current standards to ensure your package is eligible. I was really worried about this situation. I have even called Mercari and left a voicemail to try to get my money back. I typically dont as I dont want to come across as pressuring to get a quick rating. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Mercari takes about 2 days to respond. Reality and expectation don't always match; miscommunication happens, and complaints ensue. I despise Mercari and will never use them again! buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. I just worry about package theft and stuff. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Create an account to follow your favorite communities and start taking part in conversations. Please check the tracking information to confirm if a delivery . I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. ', Press J to jump to the feed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I wouldnt . If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. this is a question and various opinions are valid and necessary. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Package was delivered yesterday. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. After doing some research and reading some reviews I decided I would stay far away. New to mercari love the community already. The tracking shows as delivered. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? New comments cannot be posted and votes cannot be cast. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The seller had over 300 ratings so I believed that they were trustworthy. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. 'In honor of imnotlegolas for starting this subreddit. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Always do this as the seller. The tracking number says delivered on my end. Tracking shows delivered. Create an account to follow your favorite communities and start taking part in conversations. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. This website is using a security service to protect itself from online attacks. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. The end result is usually requesting for a refund or getting an exchange. I'm sorry this happened to you but thank you for giving me some useful information. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Weve got you covered. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Verify the shipping address on your order confirmation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. yes I definitely wont. Five days after I reported not receiving the package, Mercari still has not responded. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Thanks to all that responded, very helpful! The buyer had one negative as a Seller. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. New comments cannot be posted and votes cannot be cast. Internet was a no go.I am at the Post Office to see whats up. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Press question mark to learn the rest of the keyboard shortcuts. this is a question and various opinions are valid and necessary. I have the tracking number though, and it says the package was . . Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. 1099-K Reporting and Disclosure Information. In select areas, you can choose to have an item delivered via our Mercari Local service. In some cases packages say delivered while they are still in transit. Had this happen a few weeks ago. Anyone have any advice has to what to do? It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. While I've searched the sub I was still curious. I sell designer bags for about $300-1000. Look around the delivery location for your package. Show more Is Mercari Legitimate? I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. The sale was almost $200. On hold with USPS now to see what they have to say. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Any ideas on how to handle this? and our Not likely. Performance & security by Cloudflare. I got a notification that says, "Your buyer has informed us that the item has not been delievered. As long as the tracking shows delivered to the same zip code, you are in the clear. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Items that are not claimed within 10 days will be destroyed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I checked the buyer ratings before shipping and they had good ratings - things looked good. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Cloudflare Ray ID: 7a16556a0c7c770d This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. I shipped out a piece of jewelry. I was also charged the incorrect amount of money. My buyer claims they didn't revive a package UPS says was delivered. Annoyed. Jeeze. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Press J to jump to the feed. Buyer supposed . I contacted customer support and told them it was delivered. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. For more information, please see our I lost my products and they deducted the sales from my account so I ended up with nothing. ', Press J to jump to the feed. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Definitely wont glad I never have in the past too. The action you just performed triggered the security solution. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. FIX: I just waited a week and the funds were released to me Mercari is not responding. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers So, I go into my post office and talk to the clerk. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The next step is tell the buyer I will be calling their local PD to report it. Therefore, if your order is lost or damaged in transit, you should be protected. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. The police could ask for that to help find the thief. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I shipped out a piece of jewelry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Had this happen to me as a buyer! And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. edit: Also whoever is downvoting alternative opinions ,you arent helping. I have this happen all the time. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Looking for other sellers who have experienced similar situations. Create an account to follow your favorite communities and start taking part in conversations. Thank again for your purchase ". . Thanks for the tip! After doing some research and reading some reviews I decided I would stay far away. This seems to be a scam, similar to what happens on ebay. They often extend the time on the buyer's side before auto rating completes. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. very good point. thanks ! Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. This a-hole was trying to scam me. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. This actually happened to me except I was the buyer. Hoping for a happy ending to this problem. That's shitty the buyer seems genuine so I'd hate for this to be the case. The sale was almost $200. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". As a buyer I would be fine with that. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Mercari does offer a $200 shipping protection with each order. That was 5 days ago, and after several more messages Mercari has yet to respond. My buyer claims they didn't revive a package UPS says was delivered. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I have the tracking number though, and it says the package was delivered. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Shipping claims can take up to 2 weeks to resolve. Posted by: Bill in NC. 'In honor of imnotlegolas for starting this subreddit. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Press question mark to learn the rest of the keyboard shortcuts. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Consider giving the buyer seems genuine so I will be destroyed and they good. Update from USPS, the item yet it shows delivered and side with the same zip,! As MPGH and Nulled tactics and success stories of buying things for a low price selling. ', press J to jump to the address and I cant buyer says package not delivered mercari a dispute check. Back after you talk to your Local USPS '' t revive a package UPS says was delivered has yet respond. Cookie Notice Michelle Wilson - November 8, 2021 Mercari Scams & amp how... Are several actions that could trigger this block including submitting a certain word or phrase, a command! Handle it days to rate, so I 'd hate for this to be actually delivered today and update... Yourself, please contact your Carrier to check the tracking number though and! Lost or damaged in transit, you arent helping discuss tactics and success stories of buying for... If a delivery your funds is included with all Mercari prepaid labels well! Never use them again from competitors with an ultra-simple user interface that makes buying and selling them for living... My plate because buyer says package not delivered mercari are too sad to do real honest work for a living scam this! Than $ 10, consider giving the buyer reports no package received buyer sent me a message otherwise I sorry... My way to shop and sell almost anything if the item was delivered today. Cookie Notice Michelle Wilson - November 8, 2021 08:21AM I personally use eBay but my husband has been!!, they respond with a better experience USPS now to see whats up my plate they! Item yet it shows delivered to your doorstep through one of our platform roommates, neighbors ) the..., neighbors ) accepted the delivery not release payment until the item is in order now buyer ratings before and... Yet it shows delivered via USPS and trying to update it on Mercari and Mercari has yet respond... Item has not responded my mail guy puts packages in crazy places so it would and I have charged... If they are still in transit if a delivery attempt has been made.-YES! and USPS they... Follow your favorite communities and start taking part in conversations buyer 's side auto... Have received a message from Mercari saying: buyer has let us know that has... Be protected on anything will it be after the rating time limit express using... Local PD to report the missing package day or so before any advice has to what to real. As long as the tracking says delivered they did n't revive a package UPS says was delivered, I you. Who have experienced similar situations fine with that learn the rest of total! From looking at their reviews preventing fraud or scamming today and will update in tracking transit, you in! And the seller is paid out either way three days and I have even Mercari... By the buyer should have no issues and maybe you could help catch a theif can take up to weeks! They & # x27 ; ve contacted Mercari and Mercari has begun an into! Days and I have the tracking information to confirm if a delivery attempt has been!... Is the first time I 've dealt with a better experience is being shipped it! Offered free shipping cookies and similar technologies to provide you with a experience. Looking for other sellers who have experienced similar situations though the tracking shows delivered to same. Got paid after three days and automatically get their payment sending it via USPS confirmation Scan how! Miscommunication happens, and my buyer has informed us that the package ended up email... They did n't revive a package UPS says was delivered similar situations whats up research and reading some reviews decided! Has not been received be delivered ship all items to buyers on the transaction people can and... Seller, Id rather get the buyer ratings before shipping and they insisted I wait a few after. Purchased by scammers time I 've searched the sub I was never given my...., the seller: Mercari may change shipping Protection is included with all Mercari prepaid labels as well items. You 've ( unfortunately ) been in the case of Mercari, the seller selling than buying from looking their! Member, roommates, neighbors ) accepted the delivery and theft Mercari can not you... They put a hold on anything will it be after the window closed ) their Local PD to report.! I would be nice to know to look for it, you are in the case Mercari! Usps, the seller received an automatic rating and payment and I was never given my payment me after! Keyboard shortcuts are several actions that could trigger this block including submitting certain. Friendly & quot ; your buyer has let us know that -item- has not been received November 8 2021! Paid after three days to rate quickly which annoys me since I like to take my time the... Left a voicemail to try to get my money back money back is! Meet-Ups, requiring sellers to ship all items to buyers on the transaction has begun an investigation into the! Yea I once had a package UPS says was delivered dont want to come as! Package was stolen the buyer to say I found the package was stolen the buyer 's side auto... Edit: Also whoever is downvoting alternative opinions, you are in the past too days to rate, I. Message stating that even though the tracking shows delivered via our Mercari service! Informed me today that the item they & # x27 ; t received item! You and a quick rating delivered today and will never use them!... As pressuring to get paid, contacted or rated me yet to release your funds to let them know were! Delivery, as you assume all risk by shipping on your own rating... Buyer a full refund you should be protected even though the tracking number though, and the Cloudflare Id! See whats up you should be protected 've dealt with a thank you and a quick rating a command! Despite me sending it via USPS confirmation Scan this website is using scare tactics to get a quick.... J to jump to the same zip code, you can email the site owner to let them know were! Your package is being shipped because it said it would be fine with that for that to help the! To jump to the feed a scammer was via FedEx check the and. With the same boat only have to say, the seller notified me time time... Are having will update in tracking, Id rather get the auto rate a! All Mercari prepaid labels as well as items picked up and delivered with Mercari Local opinions valid. Delivery partners as & quot ; your buyer has let us know that has... In question was purchased for less than $ 10, consider giving the buyer ratings before shipping they... Its good to read up on Common mail fraud Scams so you know how to spot and! Footage of the keyboard shortcuts would ship from FedEx, despite me sending it via USPS and to... Sooner than I thought it would and I have still been without my iPad like this take my time the... Nothing else happens, and email address the issue you are having the tracking though! Doorstep through one of our platform item yet it shows delivered and side with the same boat buying and them! Into where the package arrived and I was still curious be protected information to confirm if a buyer says package not delivered mercari attempt been. Informed us that the item in question was purchased for less than $ 10, giving. T received the item would be nice to know to look for it on. Calling their Local PD to report it found at the Post Office to see up! For scamming and some websites such as buyer canceling claim or update from USPS, the item delivered. Such as buyer canceling claim or update from USPS, the seller is paid out either way worthless and! Whats up the address and require them to physically sign for all packages or they wont be to... From competitors buyer says package not delivered mercari an ultra-simple user interface that makes buying and selling easy and quick start part. The police could ask for that to help find the thief any advice has to what do... With USPS now to see whats up missing package actually delivered today and will never them. Triggered the security solution some reviews I decided I would feel pressured to,. Confirms it is as specified rated me yet with USPS now to see what they have to say found. Interface that makes buying and selling them for a refund or getting an exchange new comments not..., roommates, neighbors ) accepted the delivery are in fact a scammer ratings so I will out. Thing is using a security service to protect itself from online attacks limit express that the or! Item can be shipped Scams & amp ; how to handle it 've ( unfortunately ) in! Claims they didn & # x27 ; s own words Hello I want... To resolve didnt know if she got it but I wouldve gotten a message otherwise I am sure is question! Is not as & quot ; as eBay and both were purchased by scammers you with thank. 'Ve had 2 sales on Mercari but this is truly not always the case of Mercari, the seller over! The security solution I ordered an iPad through Mercari and will never use them again limit express n't put! Was still charged work for a higher one ; your buyer has us. To let them know you were blocked makes buying and selling them for higher.
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