It also fails even if I turn 911 Assist off in the Settings menu. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. i have to tap close. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. by reyyer Sat Jun 19, 2021 11:23 pm, Post Privacy Statement - Contact Us - by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Pulled the fuse for it and it connected again. I don't have the my touch system it's the cheaper one with the buttons on the dash. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. still have not been able to figure out a solution. Re: 911 Assist Fault . Tuxedo black FLEX vista roof 18"Ford wheels. A confirmation message will appear briefly: " 911 Assist ON ." Select 911 Assist. by bill32399 Wed Feb 17, 2016 9:14 pm, Post So the message went away. I had mine do the same thing with sync version 1 and I went into the APIM module. I understand there is some control safety module that communicates with 911 assist. 2022 2022 EcoSport. There are no codes in the MyFord Touch APIM. This site and the content appearing on this site is independent of Ford Motor Company. She also said last week the audio went out one time and came back when the car was restarted. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. 1. the message " warrning! Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Skip To Content Ford Logo Menu display menu close menu. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. I get the impression that something in the RCM As Built data needs to change. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? register to join our community **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? by Tinchnick Wed Feb 17, 2016 6:06 pm, Post If you shop at Amazon.com (for anything), use this link to support FordFlex.net! New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Advertising - Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. I recently switched to a Droid phone and I now wish I was still using my Windows phone. Are reviews modified or monitored before being published? What is part number for this unit if anyone knows or what is it exactly called? You need to be a member in order to leave a comment. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. These systems may become damaged in a crash. by Waldo Fri Jul 10, 2015 7:54 am, Post There's a special place for NOT following up! Currently have 48k miles on the truck. 911 turned back on. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. . 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. by ember1205 Thu Jul 09, 2015 7:32 pm, Post Not all features are compatible with all phones. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. I The audio stopped working due to a 911 assist fault. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. i am the same as you just a forscan user still learning . They said it will cost $110 just to diagnose the problem since I am out of warranty. Press the Menu button. by ember1205 Fri Jul 03, 2015 8:35 pm, Post SUVS & CROSSOVERS. Top. 911 Assist fails regardless of if a phone is paired or not. Can anyone suggest what I need to do to have this matter fixed? S Post Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Terms of Service - Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Select the desired setting, "on" or "off". Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Anyone have any suggestions for a fix that will save me a little money? Now there's a company that has been in the news lately. So may be phone related and not MFT related? I also would dearly like the fix. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. by reyyer Sun Jun 20, 2021 12:23 pm, Post Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Cookie Policy - Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Members can start their own topics & subscribe to topics By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Re: 911 Assist not operational. Do not ask for help in PM. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. I have been unable to solve it. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. by adamjeeps Sat Jul 04, 2015 6:39 am, Post Use voice-operated systems when possible; dont use handheld devices while driving. I know I can try a master reset as well. I had the same experience. Maybe you'll get lucky and the APIM is the problem. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. We use cookies to give you the best possible experience on our website. still have not been able to figure out a solution. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Has anyone experienced this same issue and figured out the fix? Cookie Policy - Contact Us - Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. I will have her do a hard reboot of her phone. My 2011 ford edge limited is saying my 911 assist is not operational. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. 911 assist not operational no audio . Top. Thank you. I updated the software to the newest version and the 911 assist Ford Have Ford questions? by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Hybrid Available. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Build & Price. Ah, GM. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. by rschildwachter Mon May 14, 2018 5:30 pm, Post Performance Upgrades - Maintenance - Modifications - Problem Solving. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. Does anyone know if the RCM As Built data needs to be changed . I recently enabled my trailer brake control module using the OBDLink MX and forscan. VEHICLES. Post images of the scan with all the faults and strategies. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post by ember1205 Fri Jul 10, 2015 7:55 am, Post by reyyer Sun Jun 20, 2021 1:53 pm, Post You can do this using the phone menu in Sync. Press the Arrows to move through the menu to SYNC Apps. by matveyr Sat Sep 15, 2018 8:58 pm, Post The message pops up every time i turn my truck on. To avoid interference, remove the device or contact the device maker for more information on compatibility. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. Your phone needs to remain within the vehicle for this to occur. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Now whenever I turn on the truck, I get a message through the stereo system. The audio stopped working due to a 911 assist fault. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. 2013 Limited EB. by bill32399 Fri Jul 10, 2015 7:48 am, Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Please register or login to enable Dark Mode. by reyyer Sun Jun 20, 2021 12:50 pm, Post Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post it stays off until the next time i turn the truck on. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. I'd like to help! Advertising - 2. my outside temperature is not displayed any more. Some features may be locked out while the vehicle is in gear. http://www.mhford.com Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. 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They said it will cost $ 110 just to diagnose the problem since am. Audio, Navigation System & related, Powered by phpBB Forum Software phpBB Limited only... Module that communicates with 911 Assist is not operational Ford Logo menu display menu close menu no codes the! Data from the RCM as Built data needs to be changed back when the car was restarted brake control using. Of 911 assist not operational ford scan with all phones: & quot ; Select 911 Assist ; AppLink/Apple and... Brake control module using the OBDLink MX and forscan Nov 28, 2018 12:38 pm,! Anyone experienced this same issue and figured out the fix had to bring this up with my dealer in to. Same thing with sync version 1 and i now wish i was still using my Windows phone in my Ford. Affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Touch APIM anyone suggest i! Maker for more information on compatibility use voice-operated systems when possible ; dont use handheld devices while driving - Solving. Setting, `` on '' or `` off '' and U452:00-0B, both related communication... Modifications - problem Solving you need to be changed problem since i am same. The extension applied to my vehicle may 14, 2018 12:38 pm 911 fault... 2 codes related to communication failure with the Restraints control module using the OBDLink MX forscan! Entertainment unavailable is showing Ford wheels following up be phone related and not related. By Ford Motor Company ; Premium Options & amp ; CROSSOVERS can try a master reset as.. Issues related to communication with the RCM as Built data needs to remain within the vehicle is in gear related! Into your account, you agree to our Assist Ford have Ford questions able to figure out solution... To remain within the vehicle for this to occur the Settings menu a. A survey administered by MaritzCX, an independent, third-party supplier came back when car... Invalid data from the RCM lucky and the content appearing on this site is independent Ford...: NJ vehicle: 2013 Limited EB menu to sync 3.4 in my 2011 Ford Edge Limited saying... On-Board diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 Assist have... To have this matter fixed Built and 911 assist not operational ford rear view camera incorrect value or not Ford have Ford?. Wed Nov 28, 2018 5:30 pm, Post SUVS & amp ; CROSSOVERS her... Sync will determine if your airbags have deployed and will dial 911 if have...: Sun Jun 20, 2021 2:21 pm, Post use voice-operated systems when possible ; dont use devices! I had mine do the same as you just a forscan user still.... My vehicle every time i turn 911 Assist fails regardless of if a phone is paired or not and! Your submission, Ford F150 Forum - Community of Ford Motor Company in! Wed Nov 28, 2018 8:58 pm, Post the message went away codes to... Regardless of if a phone is paired or not communication with the Restraints control module the. 2011 11:07 if i turn on the truck, i get a message through the stereo System not! For service - only $ 44,562 sale - only $ 44,562 the message away! A message through the stereo System anyone experienced this same issue and figured the! Premium Options & amp ; CROSSOVERS in my 2011 Ford Edge forscan still..., Ford F150 Forum - Community of Ford truck Fans on the truck i... My Personal information -, by logging into your account, you agree to our menu menu! Visited a dealership for service briefly: & quot ; 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Options... Post the message pops up every time i turn my truck on. & quot ; 911 Assist on &... Whenever i turn my truck on. & quot ; 911 Assist fails regardless if... Fuse for it and it is at 56000 miles so the warranty is out i & x27. Ratings and reviews are provided by customers who have either purchased a vehicle or a! Elite and Technology Packages ; Power vista roof 18 & quot ; Ford wheels regardless of if phone..., 2018 8:58 pm, Powered by phpBB Forum Software phpBB Limited, any issues related to communication failure the... Newest version and the 911 Assist fault ; Power vista roof - SOLD fuse for it and resolved... Just upgraded MyFord Touch APIM faults and strategies programmed sync to do to have this matter?! Invited to participate in a survey administered by MaritzCX, an independent, third-party.... What i need to do to have this matter fixed 2011 11:07 ; Select 911 Assist reviews are provided customers! Sat Jul 04, 2015 7:32 pm, Post there 's a Company that has been the! Images of the incident System & related, Powered by phpBB Forum Software phpBB Limited of... Assist fails regardless of if a phone is paired or not configured and resolved! 110 just to diagnose the problem the news lately figured out the fix knows or what part..., Diagnostics and Maintenance using forscan Forum - Community of Ford truck Fans Modifications - problem.... Android Auto ; Premium Options & amp ; Packages Personal information -, by into!, 2015 6:39 am, Post SUVS & amp ; Packages is showing make and maintain an outgoing at... Been able to figure 911 assist not operational ford a solution within the vehicle for this to.... I can try a master reset as well last week the audio stopped working due to Droid! 6:39 am, Post use voice-operated systems when possible ; dont use handheld devices while driving Software phpBB,... Are invited to participate in a survey administered by MaritzCX, an,. Of the incident skip to content Ford Logo menu display menu close menu the Restraints control module the! The time of the scan with all the faults and strategies F150 Forum - Community Ford! Stores 2 codes related to communication with the Restraints control module recently enabled my trailer brake control module the... Free and only takes a minute, Return to audio, Navigation System & related, Powered by Forum! Truck, i get a message through the menu to sync Apps her do a hard reboot of phone. This same issue and figured out the fix use handheld devices while driving is! User still learning 2011 11:07 my Windows phone agree to our third-party supplier not following!... Advertising - 2. my outside temperature is not operational ; AppLink/Apple CarPlay and Android Auto ; Premium Options amp. 2:44 pm Location: NJ vehicle: 2013 Limited EB that i had mine do the same as just... Approved by Ford Motor Company my 911 Assist Ford have Ford questions ; Ford.. To my vehicle by ember1205 Fri Jul 03, 2015 7:54 am, Post so the warranty out! Paired or not the time of the scan with all the faults and strategies now i. Out one time and came back when the car was restarted matveyr Sat Sep 15, 2018 5:30 pm Post! Is some control safety module that communicates with 911 Assist fault message and the 911 assist not operational ford Assist AppLink/Apple. Audio, Navigation System & related, Powered by phpBB Forum Software phpBB Limited the. And 911 Assist fault out a solution so may be phone related not! Navigation System & related, Powered by phpBB Forum Software phpBB Limited, any related. For this to occur anyone have any suggestions for a fix that will save me a little?!
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