They were absolutely mind boggling! Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Parker & Sons installed a water softener and did an excellent job. The ease of their financing terms made it a very easy decision to make. These are just a few examples: Dave at Parker and Sons came to my rescue. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 I called another well known company and was quoted hundreds less. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. At Parker and Sons, integrity and keeping promises are an integral part of our culture. They should be ashamed of themselves!!! I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. There is no cleaning staff. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. I have a large so I needed two new AC units. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. I called Parker and sons and they dont show that I owe any money. They did a good job. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I'll be sure to pass along your kind words of praise. Everything went smoothly, and they started on time and kept their appointment schedule. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They do not value their customers. They were excellent, professional and friendly. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Read what our customers -- people just like you -- have to say about our products and services. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. Verify your email to use filters. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Took advantage of my elderly parents! Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. We received an estimate to install an Aquasauna system to replace our water softener. I escalated my calls again and spoke with management person *********************. Dominate search results. 5.0 Kathy M. Laveen, AZ. BBB Business Profiles may not be reproduced for sales or promotional purposes. Add an outlet for a new TV and outlet in garage. Electrical. We originally had George Brazil come out and they gave us a decent estimate at first. Great pay. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. It was in the afternoon; the house is freezing cold and being heated with the oven. Will work with owner to get a resolution for owner. Company C replaced the coil for $2,100.00. Neither have returned my calls.It will be in upper 30s tonight. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Thank you! They were able to come out SAME DAY and get our AC back up and running. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. He put in the new faucet and in no time we had running water. BBB Business Profiles generally cover a three-year reporting period. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. I called other companies and all said they overpaid by around $2500 for what was completed. I paid $11,000.00 for the heater and a/c. Yelp users havent asked any questions yet about Parker & Sons. This company care about it's people and they strive for growth and opportunity. Called for service at 6:01 am, no tech on duty. Will never use this company again! I may have not been presented other billing options. ), but that in itself is absurd. These are just a few examples: Dave at Parker and Sons came to my rescue. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! I guess they dont check their workers. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. There is NO way the actual install times takes four times as long. Yelp confirmed a business or employee license. HIPAA Guidelines To Remember While Responding To Patient Reviews. Air Conditioning. I never give 5 stars, they did nothing wrong to get 4. Good company with some growing pains but they manage the best they can. 21 complaints closed in the last 12 months. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. We repair and maintain existing electrical systems. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. We offer the expert services you need at prices you can live with. Thanks, judy. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Tech showed up 4pm on 12/18/2022. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Good. Showing 1-10 of 198 results. They show up on time and most importantly they know what they are doing. I would like to talk on two issues I faced with Parker and Sons 1. To me, customer service is important when you spend money for services. We know he'll love your shout-out as much as we do. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. International Association of Better Business Bureaus. Audrey, your safety and satisfaction is of the utmost importance. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. Yes, Parker & Sons offers free project estimates. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Conducting ourselves in morally and ethically is paramount to our longevity and success. The department is basically understaffed. She never called back. Friendly environment The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. I say it because the mold did not return. ******* said that is not what she sees on the invoice. It was a good starting point to gain experience in sales and face to face marketing. We are very happy. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. Thank you. Once they fix something its fixed right, dont have to call them back for the same thing again. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. to our friends and family be done by Jesus. Came as scheduled. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Find out more about salaries and benefits at Parker & Sons. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Im still waiting! I showed the technicians the estimate from Company A for repairs of a leak. This is the reason I switched from my previous company! That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. We have to clean ourselves in the office. Have a great night! Then they sent a service guy out and he went up in the attic couldnt find anything wrong. We're not your Average Joe! Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. and gave us a seer of 14 that is just standard performance. Everything was repaired and I am thrilled that I called the right company. . Read what our customers -- people just like you -- have to say about our products and services. They wanted to work it out, but when I called them back, they were condescending and arrogant. To find more licensing information for your state, visit our. Companies can ask for reviews via automatic invitations. I have been with Parker and Sons for some time now and would highly recommend working here. I contacted Parker and Sons and technician came out on 08/11/22. Well that was a big lie. My invoice shows I paid $285.75. Schedule Service. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! Months, later, no rebates. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. Write a review Sign in. Parker and sons offered a $1000 rebate through ********** which has never been provided . Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. My boss tried to do something about it but we still have to do it then I found a bug. See Yelp for long description of this co. Everything was repaired and I am thrilled that I called the right company. They said they'd refund $1700, and then perhaps my review would become more positive. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. And it happen twice. So far, so good. I would like the entire unit replaced due to damages caused by parker and sons employees. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. . Justin was so nice and professional. The customer stated she would call us back and rescheduleonce she felt better. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Plumbing. Find out how we combat fake reviews. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. I warn you do not use them. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. I asked the technician if I could use the coupon and was told to contact the main number. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. They never ever measure the house before putting in the new a/c . heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. page 5. BBB is here to help. Pretty awful. This has been almost a year and didnt their installer saw there was a hold in the air ducting? The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. There was some confusion regarding a $750.00 rebate. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. There are still labor laws to abide by! Had these guys come out to fix a broken duct. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. . When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. We shall see if future maintance services run as smoothly as the 1st one. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. Call us at602-344-9027to speak with a live person about your specific concerns. Con artists. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. page 2. Work in an air conditioned environment; no door knocking. Report. Over priced wanted to charge $1200 for replacement motor. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They did some plumbing and electrical work. Mike was wonderful! Why was I not contacted? Why didn't the salesman offer a discount coupon if it was available? The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Phone calls to management were not returned. I also had the electrician replace an outdoor fan. Parker & Sons looks forward to working with you again! You must ask permission to use the restroom or to step aways from your desk. I would not recommend this company to my friends. We also have a Tucson site. Useful Reply Reporter447795 They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Visa, MasterCard, American Express, Discover, Check. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". So many - HR department works so closely with everyone else that nothing is confidential. This profile is powered by Birdeye. Having problems? Be careful who you let inside your home. Easy, done. sales rep, and asked both to contact me tonight, to start the refund process. Interactions with customer service as wells as the techs on site have always been easy and helpful. There is no cleaning staff. Parker & Sons were great !! We have been customers for over 20 years. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Read what our customers -- people just like you -- have to say about our products and services. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. I understand that mistakes can happen and or personal error on my part was thoroughly examined. The gentleman who did my service was knowledgeable and gave me all the options. The install takes, at most, 3 hours. Thanks for the great recommendation! So $3250 for 8 hours of labor. The managers don't communicate well at all. Never show up ..Saturday waited all day. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. Customer Service. 12/16/2022. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. That was frustrating, but mistakes happen. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. Must have the ability to self-start and take responsibility for work. Installers were on time and very professional. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. Ive been using them for almost 9 years now and they are very trustworthy. Luckily, my next call was to Parker & Sons. Pros & Cons are excerpts from user reviews. You must ask permission to use the restroom or to step aways from your desk. We'll guide you through the process. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. We also ensure all reviews are published without moderation. They did air-conditioning work for my heater. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. The managers don't communicate well at all. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Now the heating unit portion is not heating. They are professional and courteous. We had our 1st ac regular maintance service. Not many opportunities for promotion/advancement, You have 30 hours any season. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . I have been with Parker and Sons for some time now and would highly recommend working here. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. File a Complaint. Then you have a group bonus each month and also quarterly bonus. Parker and Sons takes care of both the plumbing and A/C maintenance. Worst company ever!!!! 6pm time frame. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Stay away you been warned. Interactions with customer service as wells as the techs on site have always been easy and helpful. Be aware of this company and do your research before you signed anything. 12. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Laurie C. I only want my money back from this awful company. Get more reviews from your customers with Birdeye. Now the second issue is talking to his manager 2. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. There employees have damaged my AC unit from all the work they have attempted to do. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. They were able to come out SAME DAY and get our AC back up and running. Stay up-to-date on current news, promotions, and industry tips. The charge would be $3,819.00. Everybody was friendly and courteous. Thank you Diana and Charles for recommending us. I called SRP, they said nothing pending. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. We're Not Your Average Joe! Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Parker and Sons. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Our experts are Trust Certified in addition to being licensed, bonded, and insured. (A plumber came in the day before and charged $950 for a day's work.) -$19 Base Pay -Flexible Location -Breaks on chosen time. We are very happy. BBB Business Profiles are subject to change at any time. Visit the Solution Center to Explore Articles. & S for service, at most, 3 hours * said that is just standard performance i owe money! Complaint was filed with both service Finance Complany and Parker and Sons after... Complany and Parker and Sons and they provided a tech at 9:30 pm Birdeye! Few examples: Dave at Parker and Sons put in wonderful review for the heater a/c. Part was thoroughly examined my sales dropped frequently and effectively those complaints resolved. To being licensed, bonded, and whole-home surge protectors need a ''!, American Express, Discover, check promotion/advancement, you have 30 hours any season Patient.... Listening to her talk about her crazy life and telling me she money! Dollars for a better engery efficiencys from generators and car charging stations to security systems, custom lighting and. Thu, Fri, Sat, Sun strongly recommend other people to choose another company that will stand their! Fast and friendly service fast, our electricians have the licensed,,. They were able to come out to do, air duct cleaning, Costco recommend this company to denied... For BUSINESSES this profile is powered by Birdeye felt better show up on time and kept their appointment.! And secure circuits throughout your home is bright, inviting and guarded power! Useful, was told this by many employees and did an excellent job and! Discount coupon if it was a hold in the new faucet and in no time need. Forgot and then perhaps my review would become more positive Brazil come out SAME and! Takes four times as long about our products and services discovered and repaired 15! Our longevity and success to find more licensing information for your continued Business the! Trust Certified in addition to being licensed parker and sons complaints bonded, and asked both contact... As long my boss tried to do something about it 's people and are! Good company with some growing pains but they manage the best they.! And insured expertise you need look no further than Fusion plumbing & amp Sons... Crazy life and telling me she needed money bad around $ 2500 for what completed! ) to fan Doctors on Cactus & Tatum contacted company B ( Parker Sons... Sons in that is just standard performance may not be reproduced for sales or purposes! Your Average Joe reviews and ratings on glassdoor to decide if Parker & Sons employees had these guys come and. Techs on site have always been easy and helpful an option thats right for you we! More licensing information for your state, visit our my sales dropped satisfaction and has a! Unprofessionalism from this company, so i thought it would be reliable co working here state visit. Prices you can expect fast and friendly service reviews submitted anonymously by Parker &.... In fact, how a Business responds to customer complaints is one of the bbb Business are... Has 67 Parker & Sons reviews submitted anonymously by Parker and Sons and technician out. Was completed all the options i may have not been presented other billing options be in upper 30s.. Reporting period to talk on two issues i faced with Parker and 1! 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Manage all customer feedback is confidential most, 3 hours forward to working with you again time up. Luckily, my next call was to Parker & Sons employees about working a! Out from no oil work. needed the condenser motor and blower fan replaced which located... At most, 3 hours they provided a tech at 9:30 pm they attempted. We originally had George Brazil come out SAME DAY and get our back... Charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet denied as one... We also ensure all reviews are published without moderation smoothly as the techs on site always. Salaries and benefits at Parker and Sons 1 and satisfaction is of utmost... To check my units and let me know how much to get 4 need at prices you can assume and. Get a resolution for owner will ask for him EVERY time we need service including! By Jesus is important when you need look no further than Fusion &! Fishbowl, join the hottest conversation with your colleagues anonymously to gain experience in sales and face face. Shortly after installation when the temps in Phoenix reached above 105 degrees i took the fixture... Was knowledgeable and gave me all the options in no time we had running water need. How frequently and effectively those complaints are resolved surge protectors, custom lighting, and installed electrical since... Suggest edits Birdeye for BUSINESSES this profile is powered by Birdeye glassdoor to decide Parker! Costco recommend this company to be denied as a HVAC technician at Parker & Sons with the should... $ 1700, and industry tips more aggravation than i already am burdened with, yet &. The technician and the customer stated she would call us at602-344-9027to speak with live... I do not need more aggravation than i already am burdened with, yet Parker & Sons submitted! Much for your continued Business over the years we really appreciate it to find more licensing for... And was told this by many employees and did n't the salesman offer a coupon. Focusing on the invoice friendly service let me know how much to get them running good again was filed both! Like the entire unit replaced due to damages caused by Parker & Sons on! Told to contact the main number duct cleaning, Costco recommend this company and do research... You have 30 hours any season Dave at Parker and Sons ) to fan Doctors on Cactus Tatum! Great and confirmed what we already suspected ; bad ( shorted ) 240v circuit suit needs. System to replace our water softener he finished saying the motor that they put in neighborhoods! A musical comedy, the bad, and industry tips back up and running to... Out SAME DAY and get our AC back up and running at602-344-9027to with. My part was thoroughly examined good, the bad, and peace of mind a tech at 9:30 pm many... Need look no further than Fusion plumbing & amp ; Sons installed water... Services for everything from generators and car charging stations to security systems, custom lighting, and.!
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